One Milo, Inc is built on chemistry and connecting so it is important for us to protect your privacy.

Our mission is to provide precision medicine to mass populations for the purposes of creating clinical and economic improvements to patient care. We can’t do that without your trust, so we’ve compiled all the information below to show you exactly what data we collect from you and how we use that data to offer the products that we hope will improve your lives.

ONE MILO TERMS AND CONDITIONS FOR USE OF APP & WEBSITE

These Terms of Use (the “TOU”), apply to your use of the software, services and content (collectively, the “Offerings”) of One Milo, Inc., a Florida corporation (“Us,” “Our” or “We”). BY USING OUR OFFERINGS, YOU SIGNIFY YOUR ASSENT TO THESE TOU. IF YOU DO NOT HEREBY AGREE, DO NOT USE THE OFFERINGS.

As a customer of One Milo, you are an “Authorized User” of the Offerings.

For purposes of clarity, We may share Your information with Our subsidiaries or affiliates, and these TOU shall apply to each of them with whom You communicate or receive services. We may revise and update these TOU at any time. Your continued use of the Offerings means that You accept any such changes.

Furthermore, references to “You” shall also include “Your.” You are not permitted to let anyone else use the Offerings under your name or log-in credentials.

The Site Use and Restrictions

Your use of the Offerings includes a limited license granted hereunder. You acknowledge that title to and copyright in the Offerings is reserved by Us. You acquire no rights in any Offerings other than the limited rights to use them granted under these TOU. purposes of clarity, We are and shall remain the sole owner of the Offerings (including, without limitation, all software code, business process and designs used therein). You further acknowledge that the Offerings may be modified or upgraded by Us from time to time.

Furthermore, You agree that the Offerings are provided on a limited, non-exclusive basis. Except as authorized by Us in writing, you will NOT: (i) access or use the Offerings to provide products or services to third parties for Your or their commercial purposes; (ii) access or use the Offerings, or let your employees, relatives or others do so, except through the terms hereof; (iii) resell, sublicense, lease, encumber, copy, distribute, publish, exhibit, transmit, provide access to, or provide use of the Offerings to any third party, nor use or allow the Offerings to be used in any public system or public electronic bulletin board (unless agreed to by Us), multiple computer or user arrangements or networks that include access by any third parties; (iv) derive specifications from, reverse engineer, reverse compile, disassemble, translate, record or create derivative works based on the Offerings; or (v) use the Offerings, or any part thereof for any unlawful purpose or to mislead or harass anyone. Use of or access to the Offerings in violation of these terms is strictly prohibited. Permission to access or use the Offerings may be limited or suspended immediately if, in Our discretion, this Section has been violated. You agree that a violation of this Section will cause One Milo irreparable and immediate harm, and that One Milo is entitled to injunctive relief to prevent such violation.

Your use of the Offerings may “time-out” during periods of non-use. This is a safety feature and does not mean that your use has been suspended.

The Offerings Do Not Provide Medical Advice or Assistance in Prescribing Medications

The content contained in the Offerings, such as data, data bases, text, graphics, user interfaces, images, links, information obtained from Us or Our licensors, and other material contained in or included within the Offerings are subject to these TOU. The content contained in the Offerings is not intended to be a substitute for professional medical advice, diagnosis or treatment. If You are a healthcare provider, You, Your employer and/or colleagues must make independent medical decisions regarding Your patient’s health and the appropriate medical prescriptions that they require. You should not rely exclusively on any content provided by Us or in the Offerings for such purposes. We are not responsible for any prescriptions that You write, the quantity or dosages thereof, or any matters pertaining to the treatment of Your patients. For purposes of clarity, the Offerings constitute a means by which You may simply write and transmit prescriptions. We are not responsible for the substance of the medications that You prescribe and the frequency of use or dosages that You recommend.

If you are a patient, You agree We are not physicians and that We cannot, do not and will not provide any medical diagnoses regarding You or Your health. Instead, You are directed to meet with a physician who is equipped to assess your need for medical assistance and any health-related questions.

Mobile Use

If You use the Offerings on a mobile device, the costs for and quality of the services that You receive are subject to the terms and conditions of the contract that You have with your cellular carrier, and any service interruptions are controlled by Your cellular carrier. We do not and cannot ensure that You will have full use of the Offerings while using a mobile device, and We cannot assure You that your mobile access will be seamless and/or acceptable. For questions regarding use of the Offerings through Your mobile device, please contact Your cellular carrier.

Support

We maintain and staff a customer service helpdesk that provides support for Your use of the Offerings. If You are part of a large organization, You may also be assigned business and technical account managers to ensure Your success in using the Offerings. Our support is available 8 am -6 pm, Eastern time, Monday thru Friday. No support is offered on the following holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving (Thursday and Friday) and Christmas (two days).

Use of Content

Your use of any content included within the Offerings is subject to these TOU. If you copy content, You must include a copyright notice providing attribution to One Milo such as, for example: "Copyright © 2022 One Milo. All rights reserved" or similar such notice. You must also give full attribution to Our editors and authors.

All of Our content is protected by United States and foreign copyright laws. We retain title to Our content. Your use of Our content in a manner that is not expressly permitted under these Terms or by Us constitutes a breach of these Terms and may violate copyright, trademark and other laws. Content and features of the Offerings are subject to change or termination, without notice, in Our editorial discretion. All rights not expressly granted in these TOU are reserved to Us and Our licensors. If You violate these TOU, Your permission to use the content automatically terminates, and You may be held liable.

Identity Proofing

We require that all users of the Offerings employ or are subject to “ID Proofing” to validate the identity of all Authorized Users. If You are employed by or contract with a hospital or healthcare system, You must comply with its “ID Proofing Requirements.” If You are self-employed or part of a smaller organization, You must establish and abide by “ID Proofing Requirements” that comply with the protocols established under the National Institute of Standards and Technology (NIST 800-63 (v2 or higher)).

For purposes of clarity, IF YOU OR YOUR EMPLOYER DO NOT HAVE OR USE “ID PROOFING” REQUIREMENTS” THAT COMPLY WITH NIST 800-63 (v2 OR HIGHER), DO NOT USE THE OFFERINGS. The NIST protocols may be viewed at https://pages.nist.gov/800-63-3/sp800-63-3.html.

Confidentiality

Obligations . Neither We nor You will use the other party’s Confidential Information, except as permitted under these TOU, and neither We nor You will disclose the other’s Confidential Information to any third party, except for those employees and subcontractors reasonably required in connection with the performance of this Agreement; provided, that, each such employee and subcontractor is subject to a written agreement that includes binding use and disclosure restrictions that are at least as protective as those contained in these TOU. The foregoing obligations will not restrict Us or You from disclosing the other’s Confidential Information: (i) pursuant to a court order or requirement of a court, administrative agency or other governmental body, or as may be required by any law or regulation, provided that the party required to make such a disclosure gives reasonable notice to the other party to enable it to contest such order or requirement; (ii) from being used on a confidential basis by Your or Our legal or professional financial advisors. For purposes of these TOU, the phrase “Confidential Information” means: (i) any non-public information of a party including, without limitation, any information relating to a party’s current and planned products and services, technology, techniques, know-how, research, engineering, designs, finances, accounts, procurement requirements, manufacturing, customer lists, business forecasts and marketing plans; (ii) patient information; (iii) information of a party that is disclosed in writing and is conspicuously designated as “Confidential” at the time of disclosure or that is disclosed orally and is identified as “Confidential” at the time of disclosure; and (iv) these TOU. Notwithstanding the foregoing, Confidential Information shall not include information that: (i) is or becomes generally known or available by publication, commercial use or otherwise through no fault of the receiving party; (ii) was in the receiving party’s possession at the time of disclosure without violation of any confidentiality restriction and without any restriction on the receiving party’s further use or disclosure; or (iii) is independently developed by the receiving party without use of the disclosing party’s Confidential Information.

Patient Data and Information . Neither We nor You shall send, transfer, transmit, provide or in any way distribute patient health information concerning an identified or identifiable natural person to any third party, except as permitted hereunder to allow Us to provide the Offerings to You for your use; Provided, that, such transfer or transmission is performed in a legally permissible way and the data is sent in an encrypted format. Furthermore, You agree that We may use any information that You upload to or run through the Offerings in any manner that We desire including, without limitation, surveys, analysis of user workflows, data analytics, statistical studies/analyses, and other purposes; Provided, that, such data is aggregated and de-identified so as to entirely conceal (mask) any identifying information.

Injunctive Relief . Should a breach of confidentiality occur, We and You agree that the non-breaching party could suffer irreparable harm and that the total amount of monetary damages for any injury to the non-breaching party may be impossible to calculate. Accordingly, We and You agree that the non-breaching party shall be entitled to seek temporary, preliminary and/or permanent injunctive relief against the breaching party, its officers or employees and other remedies at law or in equity.

HIPAA

Your use of the Offerings and our provision of them to You is subject to the Health Insurance Portability and Accountability Act of 1996 and its associated rules and regulations (“HIPAA”). Therefore, terms used but not defined herein shall have the meanings ascribed to them in HIPAA.

Permitted Uses and Disclosures

We are a business associate to You regarding Your use of the Offerings. Therefore, We may receive, use or disclose PHI relating to your use of the Offerings if such receipt, use or disclosure by Us does not violate HIPAA or these TOU. We may use PHI for the proper management and administration of the Offerings.

We shall not disclose PHI unless: (i) required by law; or (ii) We obtain commercially reasonable assurances from the person to whom We disclose any such PHI that the PHI will be kept confidential and used and/or disclosed only as Required by Law.

We shall limit Our use, disclosure or request of PHI, to the extent practicable, to a Limited Data Set or, if needed, to the Minimum Necessary amount of PHI needed to accomplish the intended purpose of the use, disclosure or request. The terms Limited Data Set and Minimum Necessary are defined in HIPAA.

Safeguards for the Protection of PHI

We shall use appropriate safeguards to prevent use or disclosure of any PHI aside from those in these TOU. We shall implement and maintain such administrative, physical and technical safeguards required by HIPAA to reasonably and appropriately protect the confidentiality, integrity and availability of any electronic PHI that We create, receive, maintain or transmit based on Your use of the Offerings under these TOU.

Reporting of Unauthorized Uses or Disclosures of PHI and Breaches of Unsecured PHI

We shall report to You within thirty (30) calendar days any use or disclosure of PHI of which We become aware that is not permitted under these TOU or HIPAA.

We shall also report any successful security incident (defined below) of which We become aware and for which We are responsible not later than thirty (30) calendar days after discovery of the successful security incident. For purposes of these TOU, a “successful security incident” is the successful, unauthorized access, use, disclosure, modification or destruction of PHI.

We shall initially notify you of a Breach of unsecured PHI within ten (10) calendar days after its discovery. In such instance, We will prepare a Breach notification in accordance with 45 C.F.R. 164.410, if applicable. The notification shall include the following, to the extent possible:

(i) a brief description of the event including the date of the Breach and the date of its discovery;

(ii) the types of unsecured PHI involved in the Breach (e.g., name, diagnosis, social security number, etc.); and

(iii) a brief description of steps taken by Us to investigate, mitigate and protect against further breaches.

We shall have no obligation to correct or mitigate any unauthorized use or disclosure of PHI caused by You unless such unauthorized use or disclosure was proximately caused by Our material breach of these Terms.

You shall be responsible for notifications made to any third-party to whom notification is required including, without limitation, state or federal regulators or affected individuals whose PHI is subject of a notification, etc.

Use of Subcontractors.

If We use one or more subcontractors or agents to perform Our obligations to You, and such subcontractors or agents receive or have access to PHI, We agree to obtain written assurances that any such subcontractors or agents agree to the restrictions and conditions that are substantially similar to those included in these TOU.

Authorized Access to PHI.

If you are an institution with Authorized Users, We shall make PHI available to You during normal business hours and at your expense for inspection or copying within ten (10) calendar days of Your request. If an Individual requests inspection or copying of PHI directly from Us or Our agents or subcontractors, We shall notify You in writing within thirty (30) business days of receipt of such request.

Privacy Settings and Camera/Photo Album Access

We take your privacy seriously and want to ensure that you understand how our mobile application handles your personal information. This Privacy Settings section outlines our practices regarding the use and protection of your data, including how we access your device's camera and photo album for the purpose of uploading pictures.

  1. Consent to Camera/Photo Album Access

By using our mobile application, you agree to grant us permission to access your device's camera and photo album. This access is necessary to enable you to upload pictures within the app and enhance your user experience.

  1. Purpose of Camera/Photo Album Access

Our app utilizes the camera and photo album access for the sole purpose of allowing you to capture new photos or select existing photos from your device's library to upload within the app. This functionality is essential for you to share images with other users or interact with the app's features that require visual content.

  1. Storage and Security of Photos

We understand the importance of safeguarding your photos. We will not store or retain any photos from your device's camera or photo album without your explicit consent. We respect your privacy and will only access or transfer photos within the app's designated functionalities, as explained in this Privacy Settings section.

  1. Usage of Photos

We assure you that any photos you upload using our app will only be used within the app's functionalities and features. We will not share your photos with third parties without your explicit consent. However, please note that other users within the app may be able to view, interact with, or share the photos you upload in accordance with the app's social or community-based nature.

  1. Data Collection and Analytics

In addition to camera and photo album access, our app may collect certain anonymized usage data and analytics information to improve our services and enhance your experience. Please refer to our general Privacy Policy for more details on the types of data we collect and how we handle and protect it.

  1. Your Control and Options

You have the right to control and manage your privacy settings within the app. You can modify or revoke access to your device's camera or photo album at any time through the app's settings menu or your device's operating system settings. However, please be aware that disabling camera or photo album access may limit the functionality and features available to you within the app.

By continuing to use our mobile application, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Privacy Settings section regarding camera and photo album access.

Amendment to PHI.

If We are able to amend PHI to help You fulfill your obligations under the Privacy Rule, We shall amend the PHI within twenty (20) calendar days of such request at your expense. If an Individual requests amendment of his/her PHI directly from Us or Our agents or subcontractors, We shall notify You in writing within ten (10) business days of receipt of such request and provide You with a copy of the request. We shall not knowingly or intentionally modify any PHI absent Your consent.

Accounting of Disclosures of PHI.

If We are able to account for disclosures of PHI, We shall keep records of all disclosures made by Us on an ongoing basis for six (6) years or for such other period of time as may be specified by HHS or by rule (“Disclosure Accounting”).

If any portion of the Offerings are deemed to be Treatment, Payment, or Health Care Operations, as provided in 45 C.F.R. 164.502; We shall, if required by the HITECH Act and the accompanying regulations, keep a record of disclosures to carry out Treatment, Payment or Health Care Operations made via an electronic health record for at least three (3) years; or

We shall provide the Disclosure Accounting to You (i) no later than thirty (30) days after receipt of written request for such Disclosure Accounting by You, or (ii) in accordance with HIPAA.

Electronic Copies of PHI.

If We use or maintain PHI in an Electronic Health Record, We shall provide You with a copy of such information in an electronic and agreed format at Your expense within twenty (20) calendar days of Your request.

Your Obligations Regarding PHI.

If you are an organization or healthcare provider, You shall notify Us of any restriction on the use or disclosure of PHI to which You have previously agreed and any restrictions on disclosure with which you must comply under the HITECH Act, if such restriction may affect Our use or disclosure of PHI.

You shall notify Us of any limitation(s) in Your notice of privacy practices if they may affect Our use or disclosure of PHI. We may or may not be able to accommodate any such restrictions.

You shall notify Us in writing of any changes in, or revocation of or permission by an Individual to use or disclose their PHI if such change or revocation may affect Our use or disclosure of PHI or Our ability to perform Our obligations under these TOU or the law. You shall also obtain, in writing, any Individual consent, authorization and other permissions that may be necessary or required by applicable laws in order to transfer or disclose, or allow Us to access, PHI.

If the restrictions to which You have agreed to comply make use of Our Offerings untenable, please cease use of the Offerings.

You shall not request that We use or disclose PHI in any manner that would not be permissible under HIPAA if done by You.

You shall comply with HIPAA regarding Your use of or access to PHI, and You will indemnify Us for your breach of HIPAA if the breach results in claims being asserted against Us.

De-Identification and Aggregation.

You authorize Us to use or sell the PHI that we maintain through the Offerings on an aggregated and de-identified basis for, without limitation, reports, studies, analytics, and statistics. The term “de-identify” means that the PHI is stripped of information that enables a third person to identify You or Your patient, and instead consists solely of raw data about You and/or Your patient with no identifiers or tracers.

One Milo Disclaimers.

The Offerings and Content are provided on an "as is" basis. WE AND OUR LICENSORS AND SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR A PARTICULAR PURPOSE. Without limiting the foregoing, We, our licensors and suppliers make no representations or warranties about the following:

  1. The accuracy, reliability, completeness, current-ness or timeliness of the Content or our Offerings or communications provided on or through use of the Offerings.

  2. The satisfaction of any government regulations regarding privacy or other matters, and the use of Content that You provide regarding You or Your employee or patient (if You are an organization or healthcare provider).

Your ability to access and use the Offerings relies on your availability of internet access and internet service providers over whom We have no control. Accordingly, We assume no liability relating to the delay, failure, interruption or unavailability of the Offerings due to Your ability to access the internet or issues experienced by Your internet service provider.

Limitation of Liability

IN NO EVENT SHALL WE, OUR LICENSORS, SUPPLIERS OR THIRD PARTIES WHOSE SOFTWARE OR SERVICES ARE PROVIDED THROUGH US BE LIABLE FOR DAMAGES (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, PERSONAL INJURY/WRONGFUL DEATH, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA), DUE TO USE OF OR INABILITY TO USE THE CONTENT OR OFFERINGS, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR OTHER LEGAL THEORIES, AND WHETHER OR NOT WE, OUR LICENSORS, SUPPLIERS OR ANY THIRD PARTIES MENTIONED ON THE OFFERINGS ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. WE, OUR LICENSORS, SUPPLIERS AND THIRD PARTIES WHOSE PRODUCTS OR SERVICES ARE USED OR ACQUIRED BY YOU HEREUNDER SHALL BE LIABLE ONLY FOR ACTUAL, DIRECT DAMAGES INCURRED BY YOU NOT TO EXCEED U.S. $10,000. WE, OUR LICENSORS, SUPPLIERS OR OTHER THIRD PARTIES ARE NOT LIABLE FOR PERSONAL INJURY, INCLUDING DEATH, CAUSED BY YOUR USE OR MISUSE OF THE OFFERINGS OR CONTENT. ANY CLAIMS ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE OFFERINGS AND/OR CONTENT MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE OF THE EVENT GIVING RISE TO SUCH ACTION. REMEDIES UNDER THESE TERMS ARE EXCLUSIVE AND ARE LIMITED TO THOSE EXPRESSLY PROVIDED FOR IN THESE TERMS.

Indemnity

Our Indemnity .

Subject to the above limitation of liability, We will indemnify and defend you, and your officers, directors, trustees, employees and agents (the “Customer Indemnitees”), from and against any claims, suits, judgments, proceedings, losses, liabilities, costs and expenses (including, without limitation, reasonable attorneys’ fees and other reasonable costs and expenses) awarded in an action brought against Customer Indemnitees, and the reasonable costs associated with its settlement of any such matter arising from or relating to: (i) Our breach of confidentiality; (ii) Our gross negligence; (iii) Our willful misconduct; or (iv) a claim that the Offerings or Content infringe any copyright, patent or other intellectual property rights. Notwithstanding the foregoing sentence, We will not enter any settlement, without Your prior written consent, unless all third-party claims against You are released without any further liability on Your part.

Customer Indemnity.

To the extent permitted by law, You will indemnify and defend Us, and Our officers, directors, trustees, employees and agents, from and against any claims, suits, judgments, proceedings, losses, liabilities, costs and expenses (including, without limitation, reasonable attorneys' fees and other reasonable costs and expenses awarded in an action brought against Us, and the reasonable costs associated with its settlement of any such matter, directly or indirectly, arising from or relating to: (i) Your breach of confidentiality; (ii) Your gross negligence; (iii) Your willful misconduct; and/or (iv) a claim that Your intellectual property, when combined with the Offerings and/or Content, infringes any copyright, patent or other intellectual property rights; or (v) Your violation of these TOU regarding Your use of the Offerings or Content in violation of applicable trade secret laws. Notwithstanding the foregoing sentence, You will not enter any settlement, without Our prior written consent, unless all third-party claims against Us are released without any further liability on Our part.

Indemnity Exclusions.

Our indemnification obligations shall not apply: (a) if the Offerings or Content are modified or used by You in a manner that is not recommended, authorized in writing or required by Us, and where such modification or use is the basis of the third party claim; and (b) the Offerings or Content are combined or bundled with any products, processes or materials that are not Ours or were not recommended, authorized or provided by Us, if such liability would not have arisen but for such combination or bundling.

Passwords.

You are responsible for taking all reasonable steps to ensure that no unauthorized persons have access to Your passwords or accounts pertaining to the Offerings. It is your sole responsibility to (1) control the dissemination and use of sign-in name, screen name and passwords; (2) authorize, monitor and control access to and use of Your account and password; and (3) promptly inform Us if you believe Your account or password has been compromised, or if there is another reason to deactivate a password.

Jurisdiction and Governing Law.

You agree that any dispute with Us relating to your use of the Offerings, Content and/or third-party offerings resides in the federal or state courts located within Miami-Dade County, Florida. You further agree and consent to the exercise of personal jurisdiction against you in the federal or state courts of Miami-Dade County, Florida for any claim involving Us, a third-party provider or Our or their affiliates, subsidiaries, employees, contractors, officers, directors, telecommunication providers and content providers.

These TOU are governed by the substantive laws of the State of Florida, without respect to its conflict of laws principles.

General

We are based in the United States of America, with principal offices in Miami, Florida. We make no claims that use of the Offerings or Content is appropriate or may be used outside of the United States. If you access the Offerings or Content from outside of the United States, You do so at your own risk, and You are responsible for compliance with the laws of the jurisdiction from which You use the Offerings and Content.

All provisions of these TOU survive the expiration or termination of this Agreement as required to protect Us.

You agree that Your approval of these TOU by “click-through” constitutes Your acceptance of them. You agree not to contest Your approval of these TOU because You agreed to them electronically versus wet-ink and because these TOU were approved in counterparts.

Complete Agreement

Except as expressly provided, these TOU constitute the entire agreement between Us and You regarding your use of the Offerings and the Content.

Thank you for your cooperation.

Copyright © 2022 One Milo. All rights reserved.

PRIVACY POLICY & HIPAA COMPLIANCE

ONE MILO PRIVACY POLICY

Thank you for being a customer or user of the One Milo offerings. One Milo understands the importance of “Personal Information” and “Non-Personal Information” pertaining to you, as a customer, or you as an employer or healthcare provider. This Privacy Policy is intended to give you an overview of how we at One Milo use and protect Personal Information and Non-Personal Information (collectively, “Your Information”), including:

What information we collect about you; What choices you have about our use of your Personal Information / Non-Personal Information; How we use Your Information; How and with whom we may share Your Information; How we protect Your Information; and How to contact us with questions or concerns. We urge you to take the time to read our entire Privacy Policy for complete details about it, and how it may impact your Personal Information and Non-Personal Information.

Information Collected About You

We may collect “Personal Information” about you including, without limitation, your name, address, telephone number, physician, illnesses, medical history, payor, medications prescribed and/or taken, a photo used for identification purposes and other information in the following ways:

The names of your physicians and providers; The quantity and types of medications that you write/take; Demographics about your lifestyle, overall health and related matters; Demographics regarding your practice and patients (i.e., if you are a provider); The frequency with which you use certain of our interactive tools and services; and/or Your use of the One Milo offerings. We may also collect “Non-Personal Information” about your use of One Milo offerings such as, for example, user metrics, user preferences, user navigation and other things. We collect Non-Personal Information from your use of the One Milo offerings through cookies, web beacons and external sources even if you have not registered on the One Milo website or provided us with your Personal Information.
Privacy Settings and Camera/Photo Album Access

We take your privacy seriously and want to ensure that you understand how our mobile application handles your personal information. This Privacy Settings section outlines our practices regarding the use and protection of your data, including how we access your device's camera and photo album for the purpose of uploading pictures.

Consent to Camera/Photo Album Access By using our mobile application, you agree to grant us permission to access your device's camera and photo album. This access is necessary to enable you to upload pictures within the app and enhance your user experience.

Purpose of Camera/Photo Album Access Our app utilizes the camera and photo album access for the sole purpose of allowing you to capture new photos or select existing photos from your device's library to upload within the app. This functionality is essential for you to share images with other users or interact with the app's features that require visual content.

Storage and Security of Photos We understand the importance of safeguarding your photos. We will not store or retain any photos from your device's camera or photo album without your explicit consent. We respect your privacy and will only access or transfer photos within the app's designated functionalities, as explained in this Privacy Settings section.

Usage of Photos We assure you that any photos you upload using our app will only be used within the app's functionalities and features. We will not share your photos with third parties without your explicit consent. However, please note that other users within the app may be able to view, interact with, or share the photos you upload in accordance with the app's social or community-based nature.

Audio Capture The App may capture audio from your phone for specific features or functionalities. We may process this audio data on your device or transmit it to our servers for further analysis and processing. The captured audio may be used to provide speech recognition, voice command functionality, or other audio-related features within the App. Please note that we do not collect or store audio data for any other purpose than the intended functionalities of the App.

Data Collection and Analytics In addition to camera and photo album access, our app may collect certain anonymized usage data and analytics information to improve our services and enhance your experience. Please refer to our general Privacy Policy for more details on the types of data we collect and how we handle and protect it.

Your Control and Options You have the right to control and manage your privacy settings within the app. You can modify or revoke access to your device's camera or photo album at any time through the app's settings menu or your device's operating system settings. However, please be aware that disabling camera or photo album access may limit the functionality and features available to you within the app.

By continuing to use our mobile application, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined in this Privacy Settings section regarding camera and photo album access.

What Choices Do You Have?

If you do not want Your Information used by One Milo (i.e., as provided in this Privacy Policy), you should not register to become a user of One Milo offerings. Or, if you chose to register, you may change your desires in the settings tab of One Milo offerings which will tell us not to use Your Information, except for the transmission of prescriptions. You may correct, update or review Personal Information that you have submitted through One Milo offerings by signing in and updating it. If you have registered and no longer want One Milo to use Your Information, you should de-register or delete your information as described in this Privacy Policy.

With Whom Do We Share Your Information?

One Milo will not disclose any identifying Personal Information about you unless specifically required:

To provide you with use of One Milo offerings; To comply with legal requirements, such as a law, regulation, search warrant, subpoena or court order; In response to lawful requests by public authorities, including to meet national security or law enforcement requirements; To enable One Milo and its vendors and suppliers to perform services or fulfill your requests; In the event of a corporate change in control resulting from, for example, a merger, sale of assets or a bankruptcy by One Milo or you; When One Milo believes in good faith that disclosure is necessary to protect its rights, your safety or the safety of others including your patients, to investigate fraud or to respond to a government request; and/or In special cases, such as in response to a physical threat to us, you or your patients.

How Do We Secure and Retain Your Information?

One Milo has implemented technical, physical and administrative safeguards to protect Your Information sent through or uploaded into the One Milo offerings. Despite our efforts to protect Your Information, please do not use the One Milo offerings if you have any concerns about whether Your Information could be accessed by third-parties for circumstances that One Milo cannot control, despite One Milo’s commercially reasonable, best efforts to do so. Examples may include third-party internet service providers, persons with whom you share your passwords or to whom you have given administrative access, etc.

Market Research

From time to time, One Milo may conduct online research surveys through email invitations, pop-up surveys and online focus groups. When participating in a survey, One Milo may ask you to enter Your Information that may be used for research and measurement purposes as described below such as, for example, measuring the effectiveness of content and advertising our offerings or programs. Market research surveys conducted by or on behalf of One Milo will contain a link to this Privacy Policy.

Cookies and Web Beacons

As is the case with most vendors, One Milo gathers certain information through your use of One Milo offerings. This information may include Internet protocol (IP) addresses, browser types, Internet service providers (ISP), referring/exit pages, the files that you view, or functionality used within One Milo offerings. The gathering is made through use of cookies and web beacons.

For purposes of clarity, “Cookies” are small data files that are stored on the hard drive of the computer that you use to view a web site. Every computer that accesses One Milo offerings is assigned a different Cookie by One Milo. “Web Beacons” are graphic image files embedded in a web page typically used to monitor activity on the page and send back to its home server (which can belong to the host site, a network advertiser or some other third party). It collects information from your browser, such as the IP addresses, the URL of the page on which the Web Beacon is located, the type of browser that is accessing the app, and the ID number of any Cookies on your computer.

Updating Your Personal Information

You may correct, update or review your Personal Information at any time. Notwithstanding, your ability to change or alter previously issued prescriptions is limited.

If you desire to correct, update or review any Personal Information that you have provided to One Milo, please follow the instructions contained herein. If you cease use of One Milo offerings, you should be aware that One Milo will retain records of your use on a confidential basis for regulatory purposes.

How Do We Secure and Retain Your Information?

One Milo takes reasonable security measures to protect the security of Your Information. Despite One Milo's efforts in this regard, there is always some risk that an unauthorized third party may find a way around our security systems, or that transmissions of Your Information over the Internet may be intercepted.

The security of Your Information is important to One Milo. When you enter Your Information in One Milo offerings, One Milo encrypts the transmission of that information through SSL connections (Secure Socket Layer) technology.

One Milo will retain Your Information for as long as your account is active. At any time, you may remove your Personal Information or instruct One Milo to remove it, but you should be aware that it may not be technologically possible to remove each and every record of the information that you have provided to One Milo.

Contacting One Milo About Your Personal Information or Privacy

If you have any questions about this Privacy Policy or Your Information, please send an email to One Milo by using the Contact Us link on One Milo offerings.

You can also contact One Milo at:

One Milo

78 SW 7th Street, 8th Floor

Miami, FL 33130

Email: info@onemilo.com

Changes to This Privacy Policy

One Milo reserves the right to change or modify this Privacy Policy or any of its software, tools and services at any time, and any changes will be effective upon being posted unless it advises otherwise. If One Milo makes any material changes to this Privacy Policy, it will attempt to notify you by email (sent to the email address specified when you register) and/or by means prior to the change becoming effective. One Milo encourages you to periodically review its website and this Privacy Policy for the latest information on its privacy practices.

HIPAA COMPLIANCE

Notice of Privacy Policies

This Notice describes the privacy policies of the Provider, and applies to the physicians, health care professionals, employees, staff and other personnel who provide services at the Provider. The people and organizations to which this notice applies (referred to as “we,” “our,” and “us”) have agreed to abide by the terms of this notice. We may share your information with each other for purposes of treatment, and as necessary for payment and operations activities as described below. This notice applies to any information in our possession that would allow someone to identify you and learn something about your health. It is intended to describe the policies that protect medical information relating to your past, present and future medical conditions, health care treatment and payment for that treatment (called “Protected Health Information” or “PHI”). It does not apply to information that could not reasonably be used to identify you.

OUR LEGAL DUTIES

• We are required by law to maintain the privacy of your health information. • We are required to provide this notice of our privacy practices to anyone who asks for it. • We are required to abide by the terms of this notice until we officially adopt a new notice.

HOW WE MAY USE OR DISCLOSE YOUR HEALTH INFORMATION We may use your PHI, or disclose your PHI to others, for a number of different reasons. This notice describes the categories of reasons for using or disclosing your information. For each category, we have provided a brief explanation, and in many cases have provided examples. The examples given do not include all of the specific ways we may use or disclose your PHI. However, any time we use or disclose your information in administration of the Plans, it will be for one of the categories of listed below.

Identification: The HIPAA Privacy Rule requires covered health care providers to verify the identity and authority of a person requesting protected health information (PHI) unless the person is already known by your organization. For example: A patient is entitled to their own PHI. When they request their records, they should present a photo ID or other information you can use to identify them. Any other person requesting the patient’s PHI must make the request in writing and get it signed and validated.

Treatment. We will use your health information to provide you with medical care and services. This means that our employees and staff and others who work under our direct control may read your health information to learn about your medical condition and use it to make decisions about your care. For instance, a medical assistant may read your medical chart in order to care for you properly. We will also give your information to others who need it in order to provide you with medical treatment or services. For instance, we may send your doctor the results of laboratory tests or x-rays we perform. The HIPAA Privacy Rule allows covered health care providers to share protected health information for treatment purposes without patient authorization, as long as they use reasonable safeguards when doing so. These treatment communications may occur orally or in writing, by phone, fax, e-mail, or otherwise.

Payment. We will use your health information, and disclose it to others, as necessary to obtain payment for the services we provide to you. For instance, an employee in our business office may use your health information to prepare a bill. And we may send that bill, and any health information it contains, to your insurance company. We may also disclose some of your health information to companies with whom we contract for payment-related services. We may give information about you to a health plan that pays for your benefits. We will not use or disclose more information for payment purposes than is necessary.

Health Care Operations. We may use your health information for activities that are necessary to operate this organization. This includes reading your health information to review the performance of our Staff. We may also use your information and the information of other patients to plan what services we need to provide, expand, or reduce. For example, we may disclose your health information to a company that assists us with quality assurance. We may disclose your health information as necessary to others who we contract with to provide administrative services. This includes our lawyers, auditors, accreditation services, and consultants, for instance.

To Business Associates. The Provider may hire third parties that may need your PHI to perform certain services on behalf of the Provider. These third parties are “Business Associates” of the Provider. Business Associates must protect any PHI they receive from, or create and maintain on behalf of, the Provider.

Family and Friends. We may disclose your health information to a member of your family or to someone else who is involved in your medical care or payment for care. We may notify family or friends if you are in the hospital, and tell them your general condition. In the event of a disaster, we may provide information about you to a disaster relief organization so they can notify your family of your condition and location. We will not disclose your information to family or friends if you object. We may also disclose to your personal representatives who have authority to act on your behalf (for example, to parents of minors or to someone with a power of attorney).

Public Health Oversight. We may disclose your health information to a public health oversight agency for oversight activities authorized by law. This includes uses or disclosures in civil, administrative or criminal investigations; licensure or disciplinary actions (for example,to investigate complaints against health care providers); inspections; and other activities necessary for appropriate oversight of government programs (for example, to investigate Medicaid fraud).

To Report Abuse. We may disclose your health information when the information relates to a victim of abuse, neglect or domestic violence. We will make this report only in accordance with laws that require or allow such reporting, or with your permission.

Legal Requirement to Disclose Information. We will disclose your information when we are required by law to do so. This includes reporting information to government agencies that have the legal responsibility to monitor the health care system. For instance, we may be required to disclose your health information, and the information of others, if we are audited by Medicare or Medicaid.

Law Enforcement. We may disclose your health information for law enforcement purposes. This includes providing information to help locate a suspect, fugitive, material witness or missing person, or in connection with suspected criminal activity. We must also disclose your health information to a federal agency investigating our compliance with federal privacy regulations.

For Lawsuits and Disputes. We may disclose PHI in response to an order of a court or administrative agency, but only to the extent expressly authorized in the order. We may also disclose PHI in response to a subpoena, a lawsuit discovery request, or other lawful process, but only if we have received adequate assurances that the information to be disclosed will be protected.

Specialized Purposes. We may disclose your health information for a number of other specialized purposes. We will only disclose as much information as is necessary for the purpose. For instance, we may disclose your information to coroners, medical examiners and funeral directors; to organ procurement organizations (for organ, eye, or tissue donation); or for national security and intelligence purposes. We may disclose the health information of members of the armed forces as authorized by military command authorities. We also may disclose health information about an inmate to a correctional institution or to law enforcement officials to provide the inmate with health care, to protect the health and safety of the inmate and others, and for the safety, administration, and maintenance of the correctional institution. We may also disclose your health information to your employer for purposes of workers ’compensation and work site safety laws (OSHA, for instance). We may disclose PHI to organizations engaged in emergency and disaster relief efforts.

To Avert a Serious Threat. We may disclose your health information if we decide that the disclosure is necessary to prevent serious harm to the public or to an individual. The disclosure will only be made to someone who is able to prevent or reduce the threat.

Research. We may disclose your health information in connection with medical research projects if allowed under federal and state laws and rules. The Provider may disclose PHI for use in a limited data set for purposes of research, public health or health care operations, but only if a data use agreement has been signed.

Information to Patients. We may use your health information to provide you with additional information. This may include sending you appointment reminders. This may also include giving you information about treatment options or other health-related services that we provide.

YOUR RIGHTS

Authorization. We will ask for your written authorization if we plan to use or disclose your health information for reasons not covered in this notice, including but not limited to uses and disclosures relating to psychotherapy notes, marketing activities, and any sale of your PHI. If you authorize us to use or disclose your health information, you have the right to revoke the authorization at any time. If you want to revoke an authorization, send a written notice to the Privacy Official listed at the end of this notice. You may not revoke an authorization to the extent that we have already given out your information or taken other action in reliance on the authorization. If the authorization is to permit disclosure of your information to an insurance company, as a condition of obtaining coverage, other laws may allow the insurer to continue to use your information to contest claims or your coverage, even after you have revoked the authorization.

Request Restrictions. You have the right to ask us to restrict how we use or disclose your health information. You must make this request in writing. We will consider your request, but we are not required to agree. If we do agree, we will comply with the request unless the information is needed to provide you with emergency treatment. We cannot agree to restrict disclosures that are required by law.

Right to Request Restrictions for Self-Pay Procedures. You have a right to request that we not disclose PHI to health plans because you paid for services or items out of pocket and in full. However, you should be aware that if you choose to use a medical expense reimbursement/flexible spending account (FSA) or a health savings account (HSA) to pay for the health care items or services that you wish to have restricted, those plans will still require you to provide the necessary substantiation of the expenses in order to receive reimbursement.

Confidential Communication. You have the right to request that we communicate with you about health matters in a certain way or at a certain location. For example, you may ask that we contact you only at home or only by mail. If you want us to communicate with you in a special way, you will need to give us details about how to contact you, including a valid alternative address. You also will need to give us information as to how payment will be handled. We may ask you to explain how disclosure of all or part of your health information could put you in danger. We will honor reasonable requests. However, if we are unable to contact you using the requested ways or locations, we may contact you using any information we have.

Access to and Copies of Health Information. You have a right to access certain PHI that we have in our records, which is limited to the medical and billing records, and any other information about you that is used in whole or part to make decisions about you (the “Designated Record Set”). To the extent PHI in your Designated Record Set is maintained electronically, you have a right to request an electronic copy of those records. We may require a reasonable, cost-based fee for copying, mailing, and transmitting the records, and the cost of any specific media you request, to the extent allowed by state and federal law.

To ask to inspect your records, or to receive a copy, send a written request to the Privacy Official listed at the end of this notice. Your request should specifically list the information you want copied. We will respond to your request within a reasonable time, but generally no later than 30 days. If we cannot respond to your request within 30 days, an additional 30 days is allowed if we provide you with a written statement of the reason(s) for the delay and the date by which access will be provided. We may deny you access to certain information, such as if we believe it may endanger you or someone else, in which case we will also explain how you may appeal the decision.

Amend Health Information. You have the right to request us to amend health information about you in your Designated Record Set which you believe is not correct, or not complete. You must make this request in writing, and give us the reason you believe the information is not correct or complete. We will respond to your request in writing within 30 days. We may deny your request if we did not create the information, if it is not part of the records we use to make decisions about you, the information is something you would not be permitted to inspect or copy, or if it is complete and accurate.

Accounting of Disclosures. You have a right to receive an accounting of certain disclosures of your PHI to others. This accounting will list the times we have given your health information to others. The list will include dates of the disclosures, the names of the people or organizations to whom the information was disclosed, a description of the information, and the reason. We will provide the first list of disclosures you request at no charge. We may charge you for any additional lists you request during the following 12 months. You must request this list in writing. You must tell us the time period you want the list to cover, which may not exceed the most recent six years. Disclosures for the following reasons will no be included on the list: disclosures for treatment, payment, or health care operations; disclosures incident to a permitted use or disclosure; disclosures as part of a limited data set; disclosures to your family members, other relatives, or friends who are involved in your care or who otherwise need to be notified of your location, general condition, or death; disclosures for national security purposes; certain disclosures to correctional or law enforcement personnel; disclosures that you have authorized; and disclosures made directly to you or your representatives.

Right to Notification of Breach of Unsecured PHI. We will comply with the requirements of HIPAA and its implementing regulations to provide notification to affected individuals, HHS, and the media (when required) if we or a business associate discover a breach of unsecured PHI.

State Rights More Stringent Than HIPAA. In certain instances, protections afforded under applicable state law may be more stringent than those provided by HIPAA and are therefore not preempted. For instance, certain records pertaining to substance abuse records are subject to more stringent protections pursuant to Section 397.501(7) F.S., and certain mental health records are protected under Section 394.4615(2) F.S. Disclosures of such records (i.e., if subpoenaed, typically require consent of the patient or a court order).

Paper Copy of this Privacy Notice. You have a right to receive a paper copy of this notice. If you have received this notice electronically, you may receive a paper copy by contacting the privacy official listed at the end of this notice.

Complaints. You have a right to complain if you think your privacy has been violated. We encourage you to contact our Privacy Official if you have a complaint, or question how your PHI is being used or disclosed. You may also file a complaint with the Secretary of the Department of Health and Human Services. We will not retaliate against you for filing a complaint.

OUR RIGHT TO CHANGE THIS NOTICE.

We reserve the right to change our privacy practices, as described in this notice, at any time.

We reserve the right to apply these changes to any health information which we already have, as well as to health information we receive in the future. Before we make any change in the privacy practices described in this notice, we will write a new notice that includes the change. We will post the new notice in our office, and make copies available upon request. The new notice will include an effective date. A copy of the latest version of this notice will also be maintained on our website.

CONTACT THE PRIVACY OFFICER FOR MORE INFORMATION

If you have any questions regarding this Notice or if you wish to exercise any of your rights described in this Notice, you may contact the Privacy Official at:

HIPAA Privacy Official One Milo 78 SW 7th Street, Suite 800 Miami, FL 33131 info@onemilo.com